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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Brand new customer to Caldicot. I love the face-to-face service and the place being local. Reviewed on: 14th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

4
Friendly, helpful, supportive staff at Caldicot. Reviewed on: 14th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff at Caldicot. Please do travel insurance. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
I like engaging with the Caldicot staff, the personal touch is lovely as I don't like internet banking. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always most welcoming and helpful. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
Branch is Caldicot, local and very helpful. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service from all staff members. Convenient high street location. A second chair in the entrance would be good as a lot of clients are of a certain age. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society hank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
What I like about the Monmouthshire is the staff, how friendly they are, always helpful. Nothing is too much trouble and you always get to speak to someone face-to-face, not just some machine. Reviewed on: 14th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always helpful and eager to assist. Reviewed on: 12th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Best savings rates and friendly staff. Local to my home area. Nothing is ever too much trouble. Reviewed on: 12th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

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