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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Friendly staff, convenient location. Reviewed on: 4th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are more than helpful, always smiling. Reviewed on: 4th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th November 2024
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Monmouthshire Building Society

In branch service review

5
I like that it's local and on the high street. Staff are incredibly helpful and knowledgeable. Reviewed on: 4th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th November 2024
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Monmouthshire Building Society

Always wonderful customer service

5
Always wonderful customer service Adele is always helpful and a pleasure to deal with as are the whole team in the Swansea branch. Reviewed on: 3rd October 2024
Deborah Burton Shaw's avatar
Deborah Burton Shaw
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele and the Swansea branch. Response date: 3rd October 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always happy and helpful, nothing is ever too much trouble. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Smaller than most, more personal service. Not sure about improvements as I have only opened the account today. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, easily understood, procedures explained. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Local, community ethos, helpful staff - Welsh!! Competitive interest rates. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

4
Can visit in branch with friendly, competent staff. Queries well dealt with. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and informative. Friendly staff. Welcoming. Reviewed on: 30th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

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