Smart Money People Logo
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
55% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2858)

Cathy was excellent helping us choose our savings ac...

5
Cathy was excellent helping us choose our savings accounts. The staff at the cwmbran branch was very helpful and friendly. Reviewed on: 13th September 2024
Mrs K's avatar
Mrs K
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy and the Cwmbran branch. Response date: 13th September 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Cathy at the Cwmbran branch was exceptional

5
Cathy at the Cwmbran branch was exceptional Reviewed on: 12th September 2024
Gaynor Redmore's avatar
Gaynor Redmore
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at the Cwmbran branch. We have passed your comments on to Cathy. Response date: 12th September 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I like the friendly staff and very helpful branches. Maybe longer opening hours needed?. Reviewed on: 11th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 24th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very good staff. Happy, skilled and of much help. Please keep doing what you are noew doing. Reviewed on: 11th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Reasonable savings rates; swift and personal service, with very friendly and personal staff. Reviewed on: 10th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Personal service - polite and friendly. Reviewed on: 10th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Great customer service from Adele. Reviewed on: 10th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
When completing a maturity application form in order to roll-over into a new ISA product, it is not clear that you are re-investing old ISA funds and not new ISA funds. Reviewed on: 10th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We appreciate you leaving feedback regarding our ISA maturity process. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful and friendly staff. Reviewed on: 10th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
We love the person to customer service, and the books. Nice and simple. The ladies in the Monmouth branch are always helpful. We are always satisfied. Reviewed on: 9th September 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Monmouth branch. Response date: 23rd October 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill