Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Risca branch always provides good service from the staff, Joanne and Louise excellent. Reviewed on: 12th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Joanne and Louise. Response date: 14th November 2024

In branch service review

Friendly and efficient staff. Joanne and Morgan have give us very clear and understandable advice which makes our visits less stressful. Reviewed on: 12th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne and Morgan. Response date: 14th November 2024

In branch service review

Risca branch has nothing to improve. Everything was explained in detail by Joanne. Reviewed on: 12th October 2024

In branch service review

Natasha at the Risca branch was very helpful. Account changed easily with no issues. Reviewed on: 12th October 2024

In branch service review

Friendly staff, local branch, I prefer building societies to banks. Reviewed on: 11th October 2024