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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Friendly, helpful staff in the Monmouth branch. Reviewed on: 31st August 2024
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Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
very helpful being on the high street. Reviewed on: 31st August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Portishead branch is really helpful and pleasant. I've already recommended to others. Reviewed on: 31st August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

4
Very friendly and helpful. More than adequate for our requirements. Reviewed on: 30th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
Accessible, friendly staff, and good service. Reviewed on: 30th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024
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Monmouthshire Building Society

Great in branch experience - very friendly and engag...

5
Great in branch experience - very friendly and engaging throughout process of updating details, books and opening a new account Reviewed on: 30th August 2024
Kevan W's avatar
Kevan W
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 2nd September 2024
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Monmouthshire Building Society

In branch service review

5
Personal service and excellent staff. Reviewed on: 29th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

4
It's handy and the staff are always pleasant. Reviewed on: 29th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
My ratings are for the Caerleon Road branch where the staff are such a delight to discuss on business with. Knowledgeable, but so efficient with customer service at a premium. First choice for all my investments. Reviewed on: 28th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 13th September 2024
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Monmouthshire Building Society

In branch service review

5
It is always a delight to discuss our business in branch in Newport with Emma. Reviewed on: 28th August 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Emma. Response date: 13th September 2024
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Monmouthshire Building Society

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