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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Personal, friendly service in branch. Very professional staff and very knowledgeable and helpful. Reviewed on: 10th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 5th July 2024

In branch service review

The staff are very good, helpful and knowledgeable. The lady that helped me in the Monmouth branch is fantastic. Reviewed on: 8th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 5th July 2024

In branch service review

Staff in Newport always helpful, pleasant and so much fun. Reviewed on: 8th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Local branch, helpful staff, clear and concise information about products. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society Response date: 5th July 2024

In branch service review

It's all good! Staff were great. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Good location in Cardiff, very good staff. Served by Karen who was very helpful and a top person. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society Response date: 5th July 2024

Shanagh and team couldn’t have been more helpful wit...

Shanagh and team couldn’t have been more helpful with explaining and setting up limited access account. Recently had to take on the household finances after husband diagnosed with Alzheimers,so comforting having someone with patients and time to help through a difficult time. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 10th June 2024

In branch service review

You are able to conduct business face-to-face. Staff members are welcoming and very knowledgeable. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

All is good with the Society - nothing to improve. Opened two accounts after walking in. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Very welcoming staff, clear explanations and a traditional passbook (not app). Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Shanagh and team couldn’t have been more helpful wit...

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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