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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Personal contact. Empathy. Friendliness. So far, no improvements. Counter at comfortable height. Somewhere to sit. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

Friendly staff. Never kept waiting long. Cheque deposit electronic machines needed for the counter staff. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

It's a mutual with friendly, helpful staff. Reviewed on: 3rd June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th June 2024

In branch service review

Friendly staff, I've been using the Monmouthshire for years. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

In branch service review

Friendly service and competitive interest rates. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 4th June 2024

In branch service review

Always very helpful, just the little things that matter. Always greeted with a warm smile and my name. Nothing is too much trouble. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

In branch service review

All information given, excellent and helpful. All of my questions answered. Staff very welcoming. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

Very impressed with the Brecon team.

We were very impressed with the warm welcome and great customer service we received when opening our 2 year Bond in Brecon. Both Charli and her colleague were very informative and knowledgeable about the Bond, and answered all of our questions and queries. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli and the Brecon branch. Response date: 28th May 2024

In branch service review

Convenient to my residence and extremely helpful and polite staff who explain things carefully. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Like the friendliness and helpfulness of the staff. Customer for many years with excellent service. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Very impressed with the Brecon team.

In branch service review

In branch service review

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Want to see more from Monmouthshire Building Society?

Mortgages

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