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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

We would like an agency in Abergavenny. Liked the privacy in Brecon and always like a passbook because of our age. Charli was lovely and knowledgeable. Reviewed on: 26th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 2nd May 2024

In branch service review

No improvements. Most helpful is the personal, polite and helpful approach. Reviewed on: 25th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

Good good good good

Good!!!!!!!!!!!! Reviewed on: 20th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 22nd April 2024

In branch service review

Convenient and local, competitive rates, and excellent service from Leah. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 2nd May 2024

In branch service review

Very friendly and helpful staff. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

Great service

Went into society today to transfer to a new product. Found the staff very helpful and knowledgeable. Both staff available to assist and help with the transfer.Thank You Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 17th April 2024

Recently I went into Monmouthshire for the first tim...

Recently I went into Monmouthshire for the first time and saw a lovely chap Jack who gave me all the information I needed about savings. So personable and spoke through everything so clearly! I am very thankful for his services. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jack. Response date: 16th April 2024

Very good customer service.

Very good customer service. Good rates on the saving accounts and the ICA’s Reviewed on: 15th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th April 2024

Isa- cardiff branch

I went to the cardiff branch with a mission to open an Isa. Jack was so helpful and opened an isa for me in 30-40 mins. Made it easy for me to carry on with my day! Reviewed on: 15th April 2024

Friendly jack

I was quite nervous about talking through options as I only had a basic savings account and didnt know much about isas. Jack was incredibly friendly and welcoming. Definitely took the stress out of it Reviewed on: 15th April 2024

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

Good good good good

In branch service review

In branch service review

Great service

Recently I went into Monmouthshire for the first tim...

Very good customer service.

Isa- cardiff branch

Friendly jack

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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