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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Satisfied customer

My family needed a savings account/ bondthat was appropriate to my aged mother's needs and to those of us that need to manage it. Charlie Flood provided a first class service for Monmouthshire. Professional and knowledgeable. A first class representative of the Building Society. Well done Charli and thanks. Reviewed on: 23rd May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 29th May 2024

Positive experience, made to feel welcome.

Positive experience, made to feel welcome. Advisor Karen was really helpful and approachable. Reviewed on: 21st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Karen. Response date: 21st May 2024

In branch service review

Local, face-to-face contact. Welcoming staff with products explained clearly and questions answered. Very stylish premises with private areas. Reviewed on: 20th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024

In branch service review

All was absolutely fine with my application and Charli was very efficient, kind and helpful. Reviewed on: 17th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Charli. Response date: 29th May 2024

In branch service review

We liked everything, really good service. Very professional and wouldn't change a thing. Reviewed on: 14th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024

In branch service review

They are a traditional society who haven't lost good customer relationships and support for its members. Reviewed on: 14th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

I recently opened a cash ISA account in your Newport branch and was very pleased and impressed with the service I received, inparticular with you staff member Mussarat. She clearly explained everything and answered all my questions. Reviewed on: 13th May 2024

In branch service review

You have very helpful staff in Brecon branch as well as in Newport. I am very glad you have offices, not just contact centres and AI. In-person service is so valuable. Reviewed on: 13th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

It is easily accessible in practical terms, the staff are very helpful and pleasant. Reviewed on: 13th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Excellent advice from your extremely helpful staff. Always a joy to visit my local branch in Caldicot. Reviewed on: 7th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 29th May 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

Satisfied customer

Positive experience, made to feel welcome.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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