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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,972 reviews, last reviewed 12th Jun 2026
44% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

5
Regular updates and personable, professional staff. Competitive interest rates too. Reviewed on: 6th March 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

4
Helpful staff and easy access to the Swansea branch. Reviewed on: 6th March 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
More online access for accounts needed. Reviewed on: 6th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Staff are always polite and helpful. Reviewed on: 6th March 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
Branch availability, friendly staff and helpful. Reviewed on: 6th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
All is excellent at the Monmouthshire Building Society. Reviewed on: 6th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Helpful services, friendly staff and great information. Reviewed on: 4th March 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Jo, Kate and the manager Sally were very helpful and considerate and always smiling and good as gold to every customer. Reviewed on: 4th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jo, Kate and Sally. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Today was my first experience. I chose them because I could visit and be dealt with by people. I was impressed by their personal service, friendly but professional approach. Reviewed on: 24th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Charli was very helpful and patient when I struggled to sign and offered to make notes to help me with future visits. All the staff are lovely and the customer service is brilliant. Reviewed on: 24th February 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Charli. Response date: 7th March 2024
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Monmouthshire Building Society

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