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Monmouthshire Building Society: Savings reviews

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4.89
Based on 2,663 reviews, last reviewed 10th Oct 2025
8% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Appointment with Morgan Risca Branch Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He ... Read more Reviewed on: 10th October 2025
Philip Jones's avatar
Philip Jones

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
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B S
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2663)

Monmouthshire Building Society: Second To None & Where Customers Always Come First.

5
I opened the Celebration Savings Account, with our local Monmouthshire Building Society, via phone & post which was made possible and easy by Neil, The Branch Manager. Neil is always very helpful, friendly and rings back when he says he will with any information and follows up with written confirmation, by post. I've been very impressed with Monmouthshire Building Society and will always look here first, should I need any of their services, in the future. Reviewed on: 12th November 2019
Evie's avatar
Evie

Amazing

5
Everytime I've gone into the bank with any issues I've had them delt with the same day. Even when I've had both kids with me, the staff have made sure the kids were occupied with things to do whilst they sorted out the issues. Reviewed on: 12th November 2019
Kayleigh Jane Morgan's avatar
Kayleigh Jane Morgan

Efficient professional friendly service

5
Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019
Elizabeth Terry's avatar
Elizabeth Terry

Professional, efficient, user friendly service

5
Always kept well informed with friendly, professional help Reviewed on: 12th November 2019
Keith Portlock's avatar
Keith Portlock

Great interest rates, progressive building society

5
Monmouth Buidling Society came to our attention via a well known Martin Lweis website. Our experience with Monmouth has been very good, the provide great interest rates and appear to be a progressive building society Reviewed on: 12th November 2019
NG's avatar
NG

The personal touch

5
We were walking past when we saw the great savings offers from the Monmouthshire building society. We walked in and had a great reception with the opening of our savings accounts being dealt with in a prompt, efficient but friendly way. We would certainly recommend Reviewed on: 12th November 2019
Janice Green's avatar
Janice Green

Friendly

5
Friendly people and a local branch (2 mins walk from home). Always helpful. I feel our money is safe with them. Reviewed on: 12th November 2019
Angela's avatar
Angela

savings

5
Always very helpful and friendly, nothing is too much trouble for the staff at Cwmbran. It's a pleasure to go into this branch. Reviewed on: 12th November 2019
j wood's avatar
j wood

Best bank around here!

5
Very friendly staff in the Brecon office! Reviewed on: 12th November 2019
Alan Kiddle's avatar
Alan Kiddle

Nonkey

5
Friendly staff and good rates and advice convient situation. Reviewed on: 12th November 2019
Noel Gwilliam's avatar
Noel Gwilliam

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