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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Excellent individual approach. Friendly and informal service. Relaxed and efficient. Impressive. Reviewed on: 17th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Always helpful, knowledgeable and friendly. A very pleasant building society to come into. Reviewed on: 17th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Efficient and helpful and convenient city centre branch in Cardiff. Reviewed on: 16th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
I opened my second account with Cathy, ther service was great as usual and I was made to feel welcome bu the whole team. Reviewed on: 16th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
It was nice to go into branch, ease of doing things was great, and helpful staff who know their jobs. Reviewed on: 16th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. . Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
A spacious and welcoming office. I hadn't realised I should have made an appointment but Karen made me at home and dealt with opening my bond efficiently and promptly. Reviewed on: 16th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
Fast, efficient and always happy to help. Reviewed on: 13th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
Looked to register a PoA with Lloyds Bank and told to wait over a month. Monmouthshire saw me in two days and I spoke to the branch to discuss on the phone first, no call centre. Brilliant service, thank you. Reviewed on: 13th February 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review, we are so pleased that you was seen quickly in branch. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
The people that serve us are so helpful and pleasant and explain things when we need advise on saving. It is a pleasure coming into branch, they seem like friends. Reviewed on: 13th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
Your staff are always polite, helpful and patient. Reviewed on: 13th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

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