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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

Great service

Went into society today to transfer to a new product. Found the staff very helpful and knowledgeable. Both staff available to assist and help with the transfer.Thank You Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 17th April 2024

Recently I went into Monmouthshire for the first tim...

Recently I went into Monmouthshire for the first time and saw a lovely chap Jack who gave me all the information I needed about savings. So personable and spoke through everything so clearly! I am very thankful for his services. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jack. Response date: 16th April 2024

Very good customer service.

Very good customer service. Good rates on the saving accounts and the ICA’s Reviewed on: 15th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th April 2024

Isa- cardiff branch

I went to the cardiff branch with a mission to open an Isa. Jack was so helpful and opened an isa for me in 30-40 mins. Made it easy for me to carry on with my day! Reviewed on: 15th April 2024

Friendly jack

I was quite nervous about talking through options as I only had a basic savings account and didnt know much about isas. Jack was incredibly friendly and welcoming. Definitely took the stress out of it Reviewed on: 15th April 2024

I had great assistance in opening an ISA.

I had great assistance in opening an ISA. It was easy and I felt I had all the information needed. Reviewed on: 15th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th April 2024

In branch service review

All the staff are polite, caring and very professional. That's why I bank here - a credit to the company. Reviewed on: 13th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024

In branch service review

Friendly, helpful staff, competitive rates, local and can phone direct to branch which is very important to me. Reviewed on: 13th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024

In branch service review

I like the fact that I can pop-in anytime for advice etc. and see the staff who are always helpful and pleasant. Reviewed on: 13th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

In branch service review

Friendly service and I like the traditional passbooks. Reviewed on: 13th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

Great service

Recently I went into Monmouthshire for the first tim...

Very good customer service.

Isa- cardiff branch

Friendly jack

I had great assistance in opening an ISA.

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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