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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

Local, I use the Usk agency branch. Friendly staff, helpful and knowledgeable. Reviewed on: 28th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024

In branch service review

Friendly staff who explain everything clearly in Brecon. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 8th April 2024

In branch service review

Very friendly and helpful staff in Brecon. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are pleased to hear that you have had a good experience with the Brecon branch. Response date: 8th April 2024

In branch service review

Friendly, helpful staff. It's local and accessible in Brecon. Reviewed on: 26th March 2024

In branch service review

Real people providing a real service. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

The staff at the Brecon branch are professional and friendly. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are pleased to hear that you have had a great experience with the Brecon branch. Response date: 8th April 2024

In branch service review

Nothing presently needs improving. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

Very friendly and helpful staff. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

In branch service review

Very friendly and welcoming. Tea! The new logo looks like a mammouth!. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

I like the personal attention I'm given. Everything is explained fully before opening any account to make sure It's right for me. I'm made to feel like a valued customer. Reviewed on: 26th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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