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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Staff are always courteous and helpful. Investment rates are always competitive. Been a customer for a number of years. Reviewed on: 1st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

There are a good number of accessable branches and the staff are always very helpful. Reviewed on: 30th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

In branch service review

Excellent management and staff. Very friendly and efficient. Lesley, who explained and outlined the opening of our ISA is due particular credit. Reviewed on: 29th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 2nd May 2024

In branch service review

I like that the building society is local to me and that I can use it on a Saturday. Do not know how it can be improved. Reviewed on: 27th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

Appointment with Charli.

Went in to open an account. Met with Charli who was very friendly and professional. Charli explained everything very clearly, answered all my questions and made the whole process smooth. We got everything done in one session. Reviewed on: 26th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 26th April 2024

In branch service review

We would like an agency in Abergavenny. Liked the privacy in Brecon and always like a passbook because of our age. Charli was lovely and knowledgeable. Reviewed on: 26th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 2nd May 2024

In branch service review

No improvements. Most helpful is the personal, polite and helpful approach. Reviewed on: 25th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

Good good good good

Good!!!!!!!!!!!! Reviewed on: 20th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 22nd April 2024

In branch service review

Convenient and local, competitive rates, and excellent service from Leah. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 2nd May 2024

In branch service review

Very friendly and helpful staff. Reviewed on: 16th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

Appointment with Charli.

In branch service review

In branch service review

Good good good good

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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