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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

Charli in Brecon was informative and knowledgeable. The appointment was quick and painless. Reviewed on: 24th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Charli. Response date: 7th March 2024

Satisfied

Phoned and got appointments when it suited us. Cathy from Cardiff Branch met us to take us through the procedure for opening new accounts. Very friendly and professional, explained everything clearly. We liked the fact that you could open the accounts without having to go on line open them. Very satisfactory experience. Reviewed on: 21st February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Your comments will be passed on to Cathy. Response date: 22nd February 2024

In branch service review

The staff are great, nothing needs to be improved here. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

There are more competitive interest rates out there. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society, your feedback is appreciated. Response date: 7th March 2024

In branch service review

The staff are very friendly and helpful. Especially Kate, Jo and Muss. Reviewed on: 20th February 2024

In branch service review

We have been with this branch for many years. Consistently professional, informative, polite, caring and approachable. The branches are always inviting, warm, comfortable and clean. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

Friendly staff, but you could do with having a current account option. Reviewed on: 19th February 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 7th March 2024

In branch service review

Very helpful satff, very friendly. Reviewed on: 19th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

Friendly ladies, I feel secure and they are very kind and helpful. I suffer from dementia and I feel safe when I come in. Reviewed on: 17th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

Excellent individual approach. Friendly and informal service. Relaxed and efficient. Impressive. Reviewed on: 17th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

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Monmouthshire Building Society: Savings reviews

44% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

Satisfied

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

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