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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,663 reviews, last reviewed 10th Oct 2025
8% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Appointment with Morgan Risca Branch Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He ... Read more Reviewed on: 10th October 2025
Philip Jones's avatar
Philip Jones

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
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B S
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2663)

Staff

4
Staff are always friendly and helpful especially when I bought an ICA. Reviewed on: 12th November 2019
Jennifer Cutting's avatar
Jennifer Cutting

All Staff over the years I have been in the Monmouthshire Building Society have been very attentive and helpful when I have visited.

5
All the Staff in the Monmouth Branch have provided me with good financial advice. Reviewed on: 12th November 2019
Chris Munslow 's avatar
Chris Munslow

Excellent service and friendly staff.

5
We took out a mortgage with Monmouthshire and had great advice and help throughout the process. Reviewed on: 12th November 2019
David Morrow's avatar
David Morrow

Helpful, experienced and friendly advice in store when deciding on savings plan.

5
Wanted to start savings plan for grandchildren. Explained options and benefits of different plans available to help me make an informed decision. Reviewed on: 12th November 2019
Danka Hughes's avatar
Danka Hughes

Very helpful and easy to setup a saving account

5
Made a appointment here to open a account was very straight forward,the service I was given was excellent. Also keeped updated. Reviewed on: 12th November 2019
Frederick 's avatar
Frederick

YES YES EXCELENT SERVICE

5
I SPOKE TO YOUR STAFF AND THEIRE VERY POLITE AND HELPFULL Reviewed on: 12th November 2019
Stavros Costa's avatar
Stavros Costa

Good building society

5
Very good & friendly staff always helpful Reviewed on: 12th November 2019
Stephen Austin's avatar
Stephen Austin

Makes me feel valued as a customer

5
Staff are always friendly and helpfull , well informed and knowledgeable about availiable products. Reviewed on: 12th November 2019
Dave's avatar
Dave

OVER THE TOP SECURITY

1
I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019
DON's avatar
DON

Handy and local

5
When all.other banks are closing down smaller branches The Monmouthshire are still there in the community Reviewed on: 12th November 2019
Mark's avatar
Mark

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