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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Monmouthshire Building Society Branch Review

5
The Cardiff branch staff are amazing. Very helpful and friendly. Reviewed on: 5th January 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Cardiff branch. Response date: 7th February 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Athony in Cardiff was very helpful. Reviewed on: 5th January 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Anthony. Response date: 7th February 2024
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Monmouthshire Building Society

Visit to the branch in Monmouth

5
Visited the branch in Monmouth and was able to complete transactions required. Great to see the commitment to having branches people can use.Staff very friendly and knowledgeable. Reviewed on: 4th January 2024
S Mon's avatar
S Mon
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Monmouth branch. Your comments will be passed on to the team. Response date: 5th January 2024
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Monmouthshire Building Society

Great service

5
Very welcoming and attentive staff. Patient on decision making and easily completed transaction. Reviewed on: 21st December 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, helpful staff who answered all our questions in a very professional manner. Reviewed on: 21st December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th January 2024
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Monmouthshire Building Society

Great efficient service

5
Very efficient opening a new account for me. Very friendly staff Reviewed on: 19th December 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 19th December 2023
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Monmouthshire Building Society

Great customer service

5
Jo helped my partner to have her PIP paid in to her account by chasing it up with the finance department. Thank you Jo. Reviewed on: 15th December 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Jo. Response date: 19th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
The staff are always professional, knowledgeable, courteous and friendly. All exceptionally good. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th January 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Jack in Cardiff was very helpful, efficient and friendly. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Jack. Response date: 29th January 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Karen at the Cardiff branch was the consultant who helped me with my enquiry and option. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Karen. Response date: 29th January 2024
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Monmouthshire Building Society

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