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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2777 reviews)

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4.88

Based on 2,777 reviews, last reviewed 31st Oct 2025

1% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

In branch service review Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025

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Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2777)

Excellent to deal with.

Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019

Saving with a smile

The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

A society where people matter.

Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019

Happy

A local branch supporting local people Reviewed on: 12th November 2019

Excellent Service Provider

The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019

a friendly society

Personal attention always My wife and I enjoy our visits and meeting the helpful staff Reviewed on: 12th November 2019

Friendly Local Service with Competitive Rates

Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019

friendly and approachable staff

the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019

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