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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2915 reviews)

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4.88

Based on 2,915 reviews, last reviewed 31st Dec 2025

62% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

In branch service review It is local. Evan is very personable and professional. Reviewed on: 31st December 2025

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Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2915)

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

A society where people matter.

Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019

Happy

A local branch supporting local people Reviewed on: 12th November 2019

Excellent Service Provider

The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019

a friendly society

Personal attention always My wife and I enjoy our visits and meeting the helpful staff Reviewed on: 12th November 2019

Friendly Local Service with Competitive Rates

Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019

friendly and approachable staff

the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019

Mrs Carol Gunter

The Society is solid and trustworthy. Over the years they have looked after the money I have managed to save. They are like a rock in changing seas. My husband and son also save with you. Don't go anywhere MBS. We need you. Reviewed on: 12th November 2019

Simple quick and easy

So easy to save or withdrawl.staff remember your name and always greet you Reviewed on: 12th November 2019

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