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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

48% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Great Banking

Nothing is to much trouble for them, they strive to get things right first time, and are very polite and helpful. Reviewed on: 12th November 2019

Professional & Helpful

The phone is always answered promptly & the staff are very professional & helpful. Reviewed on: 12th November 2019

Good information

The society regularly gives out good advice on all products related to my investments. Reviewed on: 12th November 2019

fantastic

exceptional always available with commonsense advice easily to follow. Reviewed on: 12th November 2019

Helpful

Willing to explain Have time for customers Reviewed on: 12th November 2019

My experience

Always friendly and helpful, very competent personnel. Reviewed on: 12th November 2019

Very good saver

Heart savings and feel that my money is save with Monmouthshire Building Society. Reviewed on: 12th November 2019

local branch

in the past few years many banking institutions have shut local offices, it is extremely pleasing that I still have a local office (Ebbw Vale) that I can visit where also the staff are very helpful Reviewed on: 12th November 2019

Top rate savings and staff

Recently opened a joint savings account with my wife at the Swansea branch. Not only did we get a great savings rate, but the staff were exceptionally helpful and friendly. Reviewed on: 12th November 2019

In them I Trust

Found them to be for well over 20 years to be helpful,competitive,competant, & courteous . Reviewed on: 12th November 2019

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