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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

48% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Experienced advice given.

Very helpful. Guidance given from first to last. Reviewed on: 12th November 2019

Friendly

Never too much to ask ,happy to help and allways pleasant Reviewed on: 12th November 2019

Excellent Customer Service

Always a friendly face and helpful staff. We're always kept up-to-date with our savings that are in an account with much better interest then other local building societies and banks. Reviewed on: 12th November 2019

Excellent company

A building society that is a pleasure to do business with, professional, friendly and always keeps you informed, highly recommend. Reviewed on: 12th November 2019

Convenient office in Portishead

Local, helpful, polite and considerate staff. Reviewed on: 12th November 2019

Great service

Clear and regular correspondence. Friendly in branch staff that are always happy to help with, informed bespoke advice as well as clear online support. Reviewed on: 12th November 2019

Excellent and competitive interest rates!

The branch is local to us and the staff are very helpful and friendly. My son who lives in London also opened a savings account due to the good rates of interest. Reviewed on: 12th November 2019

Friendly advisers

Great experience open a ISA account, didn't feel like they where pushing other accounts onto me, I asked for what I wanted and that's what they gave me. As we spoke they enlightened me of information I maybe interested in considering in the future. Still today returning the building society they are very friendly and always how you are doing. Reviewed on: 12th November 2019

Good service and competitive rates

Always good service at local branch Reviewed on: 12th November 2019

Speed and efficiency

I tend to use the online service frequently, and the service provided are so easy to follow. Reviewed on: 12th November 2019

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