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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.86 (3030 reviews)

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4.87

Based on 2,930 reviews, last reviewed 17th Feb 2026

77% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

Great building society

We use Monmouth for our sons saving account. very competitive interest rates and we have one on our high street. The staff are helpful and friendly, overall really happy. Reviewed on: 12th November 2019

Great Service

Been a life member at this bank ,very friendly staff and a great service they provide. Reviewed on: 12th November 2019

Modern-minded but retains traditional service values

Opened a cash ISA online with minimum fuss and great clarity of what was required. Good interest rates at a time others were tumbling Reviewed on: 12th November 2019

Excellent to deal with.

Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019

Saving with a smile

The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

A society where people matter.

Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019

Happy

A local branch supporting local people Reviewed on: 12th November 2019

Excellent Service Provider

The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019

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