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Monmouthshire Building Society: Savings reviews

4.77
Based on 2,971 reviews, last reviewed 10th Jun 2026
48% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Good advise

5
I have used Monmouthshire for years now and my children also now use them friendly, reliable and convenient and have had some great saving schemes. Reviewed on: 12th November 2019

They have always did there best for me very helpful

5
I don’t visit very often but when I do I come away satisfied Reviewed on: 12th November 2019

Efficient and clear

5
Set up an account for my little boy, efficient, clear options and friendly staff. Reviewed on: 12th November 2019

a Great all round savings experience

5
Monmouthshire off excellent customer service with a network of friendly local branches which provide great savings products Reviewed on: 12th November 2019

Excellent service

5
Have always been helpful and friendly when visiting in branch. Reviewed on: 12th November 2019

savings

5
excellent savings service would recommended to any one Reviewed on: 12th November 2019

Good rate low penalty fixed rate savings

5
Good products and good customer service Reviewed on: 12th November 2019

Personal service

4
The Monmouthshire has a small (agency) branch in my area which offers friendly service by the lovely staff and very competitive products too. Although it's two bus ides away from my home I still think it's well worth the effort. Reviewed on: 12th November 2019

Excellent service and interest rates

5
We were very impressed with the help and advice given recently allowing us to choose the most appropriate savings accounts. We were also impressed by the competative interest rates on offer. Reviewed on: 12th November 2019

Five star

5
Always excellent advice and service Reviewed on: 12th November 2019

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