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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2919 reviews)

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4.87

Based on 2,919 reviews, last reviewed 16th Jan 2026

63% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

SAVINGS/ISA I found the staff very helpful and friendly Reviewed on: 16th January 2026

Latest lowest rating:

2

App would not take info given App would not take the information given to start the account and kept getting messages to call the BS. Cust service told me to delete app and reload ... Read more Reviewed on: 14th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2919)

Very helpful and easy to setup a saving account

Made a appointment here to open a account was very straight forward,the service I was given was excellent. Also keeped updated. Reviewed on: 12th November 2019

YES YES EXCELENT SERVICE

I SPOKE TO YOUR STAFF AND THEIRE VERY POLITE AND HELPFULL Reviewed on: 12th November 2019

Good building society

Very good & friendly staff always helpful Reviewed on: 12th November 2019

Makes me feel valued as a customer

Staff are always friendly and helpfull , well informed and knowledgeable about availiable products. Reviewed on: 12th November 2019

OVER THE TOP SECURITY

I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019

Handy and local

When all.other banks are closing down smaller branches The Monmouthshire are still there in the community Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

Great advice and a friendly "family feel" breeds confidence. Reviewed on: 12th November 2019

Very likely

Always had the best service staff very helpful Reviewed on: 12th November 2019

Excellent Savings Rates in a competative market

Good range of savings products and helpful staff. Reviewed on: 12th November 2019

Friendly staff

Friendly efficient staff, nicely laid out branch in Swansea, good interest rates. And helpful advice Reviewed on: 12th November 2019

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