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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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92%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Over the year been very friendly and helpful. Did think that yearly interest rate on yearly iSa would have been slightly higher regarding the number of years I have been with the you. Reviewed on: 5th July 2025
Reply from Monmouthshire Building Society It's great to hear your positive feedback on our colleagues, thank you for your feedback on our isa rates, this will be shared with the branch network. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
I like having a branch within walking distance of my home. Always friendly and accomodating. Reviewed on: 5th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Welcomed with a smile, information explained clearly. Helpful and friendly. Reviewed on: 4th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Top level service - extremely friendly and professional. Reviewed on: 4th July 2025

In branch service review

5
Always been helpful, understanding and ready to help. Reviewed on: 4th July 2025

In branch service review

5
Very friendly, helpful and efficient. Reviewed on: 4th July 2025

In branch service review

5
I find the staff very polite, professional, friendly and very helpful. I also like it because it is local and convenient. Reviewed on: 4th July 2025

In branch service review

5
Such pleasant people, most helpful, no complaint whatsoever. Reviewed on: 4th July 2025

In branch service review

5
Personal service, always made welcome, very helpful. Reviewed on: 4th July 2025

In branch service review

5
In town so I can go in any time. Reviewed on: 4th July 2025
Reply from Monmouthshire Building Society That is lovely to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
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Monmouthshire Building Society

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