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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.70 (3007 reviews)

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4.70

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

Service and Products

Monmouthshire Building Society has always been helpful and caring. The staff are polite, professional and very efficient. I truly appreciate the excellent service they consistently provide, well done girls !! thank you...... Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society We're so pleased to hear that you received excellent service, and it's great to hear such positive feedback for our colleagues. We'll share your feedback with the team. Response date: 25th July 2025

In branch service review

Convenient branch available to me. I like it all just the way it is. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

You can speak to someone face-to-face. Do not close the Clevedon agency. Very convenient being local. The staff are always so nice and very knowledgeable. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Competitive interest rates and very friendly staff. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

Brilliant customer service

We always use the agency in Penarth and Sarah is so helpful, knowledgeable and friendly. We have savings in other banks and building societies but none offer such excellent service. Reviewed on: 22nd July 2025

Reply from Monmouthshire Building Society Thank you so much for leaving us such a kind review. We are so pleased to hear you had a good experience with us. We'll share your comment to Sarah. Response date: 23rd July 2025

In branch service review

High street presence. Always friendly service. You're able to speak to someone face-to-face. Reviewed on: 21st July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

New branch is easier. Good rates and service. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

Staff are so helpful and friendly. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Personal, friendly and always helpful. Reviewed on: 19th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

The staff are always helpful and courteous. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

Service and Products

In branch service review

In branch service review

In branch service review

Brilliant customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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