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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Helpful, thorough understanding. Reviewed on: 14th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

4
New premises in Monmouth are excellent, likewise the personal service. Reviewed on: 14th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional service. Variety of accounts and services. Branch service. Reviewed on: 12th July 2025

In branch service review

5
Face-to-face and great customer service. Well informed staff. A positive helpful experience. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Counter service, passbook, friendly professional service. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, experienced and hospitable (and provide a nice cup of tea). Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
I have been a member for many years and they have always been excellent and the service is top notch in Swansea. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Swansea branch. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
Staff are approachable, friendly and explain everything in laymans terms. Reviewed on: 12th July 2025

In branch service review

5
You can talk to someone face-to-face, and the staff are friendly and knowledgeable. Reviewed on: 11th July 2025

In branch service review

5
The branch is lovely. The staff were kind and patient. Reviewed on: 11th July 2025

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