Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.70 (3007 reviews)

View other Monmouthshire Building Society products

4.70

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (3007)

In branch service review

Good interest rates, friendly and professional service. Difficult to do transactions as a POA without coming into a branch in person. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for your feedback about it being difficult to do transactions as a POA in branch. Your review will help us improve our services in the future. Response date: 20th August 2025

In branch service review

Friendly staff. Great products and local to me. The staff are very knowledgeable, helpful and efficient. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th August 2025

In branch service review

First class service. Friendly and very helpful staff who helped me today. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you left happy. Response date: 19th August 2025

In branch service review

Great service today! Just slightly annoying that I came in to ask if I needed to move my young savers and was told no, but then got a letter telling me to. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for your review, we’re so pleased that you received great service. We’re sorry to hear that you was told that you didn’t need to move your young savers and then received a letter from us asking you to. We appreciate your feedback so we can improve services in the future. Response date: 19th August 2025

In branch service review

It is local to where we live. Service is friendly and attentive. Everything explained clearly. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

I like the fact that it is based in Wales and interested in community issues. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 20th August 2025

In branch service review

Local branch and great personal service from the team. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 19th August 2025

In branch service review

Excellent customer service received from Sarah, would recommend anyone to come to the Penarth agency - friendly and personal. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you so much for taking your time to write up such a lovely review for Sarah, we'll make sure to pass on your feedback. Response date: 20th August 2025

In branch service review

Good location. Very helpful staff. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 19th August 2025

In branch service review

I visited the Newport branch, Anthony was my contact at the branch, he was professional and courteous throughout the meeting. Reviewed on: 18th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Anthony. Response date: 20th August 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday Saver
from Halifax 4.27 from 103 reviews
Easy access savings
from Sidekick 0.00 from 0 reviews
Savings
from My Community Bank 4.82 from 1783 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.84 from 317 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024