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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
It's great that they have a branch and you can speak person-to-person. Reviewed on: 11th July 2025

In branch service review

5
I like that I can see people face-to-face. Reviewed on: 11th July 2025

In branch service review

5
On the high street and easily accessible. Friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
Local to me, easy to pop-in, children's account are available. Nothing to improve. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Helpful staff and easy to understand products. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
I like that it is local, supports local charities and has a good presence in the community. Reviewed on: 11th July 2025

In branch service review

5
Always a pleasure and helpful in Ross-on-Wye. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Ross on wye colleagues. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Great service in Ross-on-Wye - Fiona and Kim are always very helpful. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Fiona and Kim. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Such lovely staff - I don't go in often but it's always a pleasure. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Being able to speak to a real person in branch is most important. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

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