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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

What a lovely young gentleman, he was very polite an...

5
What a lovely young gentleman, he was very polite and helpful, he will go far. Reviewed on: 1st July 2025
Marie's avatar
Marie
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the Cwmbran branch manager. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
It's great to have a local bank/building society and to be able to speak to someone face-to-face. Reviewed on: 1st July 2025

In branch service review

5
Great to have local branches and offer great service at Caldicot. Reviewed on: 1st July 2025

In branch service review

5
Welcoming and friendly in branch. Reviewed on: 1st July 2025

In branch service review

4
Great to have the passbooks and a local branch. Reviewed on: 1st July 2025

In branch service review

5
Local, good opening hours, friendly and helpful staff. Reviewed on: 1st July 2025

In branch service review

4
Excellent service at the Caldicot branch - I like the local branch. Reviewed on: 1st July 2025

In branch service review

5
Very friendly and very easy to open an account. Reviewed on: 1st July 2025

In branch service review

5
Interest rates could be better, not as competitive as you used to be. Reviewed on: 1st July 2025

In branch service review

5
Lovely service from Adele very friendly. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

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