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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Staff always welcoming, friendly and helpful. Reviewed on: 10th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Actual branch with real people!. Reviewed on: 10th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
I would like to be informed of new products before I come to the branches please. Reviewed on: 10th July 2025

In branch service review

5
It's very convenient and easy to access, the staff are so helpful and friendly. Local is best. Reviewed on: 9th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly staff and local offices. Reviewed on: 8th July 2025

In branch service review

5
Nice to have a local branch and to speak to somebody face-to-face. Lovely girls at the Caldicot branch - very helpful. Reviewed on: 8th July 2025

In branch service review

4
Local. Prefer the old style of banking - coming into branch and speaking to someone. Great service. Reviewed on: 8th July 2025

In branch service review

5
It's local and open good hours that are suitable to most people. Branches in most place and staff are easy to speak to. Reviewed on: 8th July 2025

In branch service review

5
High street location and easy to deal with. Reviewed on: 8th July 2025

In branch service review

5
I like the locality of Chepstow branch. I like the face-to-face service and passbooks. Friendly staff and supportive. Reviewed on: 8th July 2025

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