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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.70 (3007 reviews)

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4.70

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

I like the face-to-face service at Chepstow. Good rates of interest. Friendly girls. I like not being pressured to use online. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. We will pass Chepstow branch your kind words. Response date: 19th August 2025

In branch service review

Great service and friendly staff. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

Great being on the high street and being able to speak to someone face-to-face. Very helpful staff that always keep us up-to-date with new accounts and interest rates. Great news about the app being launched. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. thank you for your kind words about our new app, we are so pleased that you had a positive experience with us. Response date: 19th August 2025

In branch service review

Local, friendly and staff are willing to take the time to explain the complicated stuff. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 19th August 2025

In branch service review

Helpful, thorough understanding. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th August 2025

In branch service review

New premises in Monmouth are excellent, likewise the personal service. Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025

In branch service review

Friendly, professional service. Variety of accounts and services. Branch service. Reviewed on: 12th July 2025

In branch service review

Face-to-face and great customer service. Well informed staff. A positive helpful experience. Reviewed on: 12th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025

In branch service review

Counter service, passbook, friendly professional service. Reviewed on: 12th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

Friendly, experienced and hospitable (and provide a nice cup of tea). Reviewed on: 12th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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