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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Very happy with service . Adele in Swansea branch was excellent. Seen straight away. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Wonderful, nothing to improve very pleased. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Helpful, informative, knowledgeable. Always pleasant and happy with service. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Natasha was very helpful and informative. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
A local branch easily accessible. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
The staff are so obliging and interested in all customers, great team of professionals. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

I had a great experience.

5
I had a great experience. All staff were welcoming and friendly. Evan who opened my account was excellent, professional and very knowledgeable. Reviewed on: 27th June 2025
TW's avatar
TW
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Evan. Response date: 30th June 2025
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Monmouthshire Building Society

In branch service review

4
Branch is easy to use. Friendly staff an conveniently the rates have gone up yet again!. Reviewed on: 27th June 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Great customer service from Karen. Reviewed on: 25th June 2025

In branch service review

5
Service with a smile. Emily and Izzy most helpful!. Reviewed on: 25th June 2025

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