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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.70
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
I have been a member for many years and they have always been excellent and the service is top notch in Swansea. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Swansea branch. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
Staff are approachable, friendly and explain everything in laymans terms. Reviewed on: 12th July 2025

In branch service review

5
You can talk to someone face-to-face, and the staff are friendly and knowledgeable. Reviewed on: 11th July 2025

In branch service review

5
The branch is lovely. The staff were kind and patient. Reviewed on: 11th July 2025

In branch service review

5
It's great that they have a branch and you can speak person-to-person. Reviewed on: 11th July 2025

In branch service review

5
I like that I can see people face-to-face. Reviewed on: 11th July 2025

In branch service review

5
On the high street and easily accessible. Friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
Local to me, easy to pop-in, children's account are available. Nothing to improve. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Helpful staff and easy to understand products. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
I like that it is local, supports local charities and has a good presence in the community. Reviewed on: 11th July 2025

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