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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
All staff are very helpful, explained everything perfectly. Very patient. Reviewed on: 25th June 2025

In branch service review

5
I like being able to talk face to face with a real person. Not having to go online and having a passbook. Reviewed on: 24th June 2025

In branch service review

4
Greats service and local branches. Reviewed on: 24th June 2025

In branch service review

5
Beth gave great service as always. Keep passbooks. Keep staff. Keep high street presence. Reviewed on: 24th June 2025

In branch service review

5
Good rates, Local, Friendly service. Reviewed on: 24th June 2025

In branch service review

5
Local branch. Easy to deal with staff. Reviewed on: 24th June 2025

In branch service review

5
High street presence, bring out an app. Reviewed on: 24th June 2025

In branch service review

5
It's a lovely local branch that we can easily access and we always have help from the lovely staff with any products or transfers like ISA's Thank you. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Welcoming atmosphere and a great cup of tea. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Staff always look after me and check when I take money out that its all ok. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

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