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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Personal service, always made welcome, very helpful. Reviewed on: 4th July 2025

In branch service review

5
In town so I can go in any time. Reviewed on: 4th July 2025
Reply from Monmouthshire Building Society That is lovely to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly and helpful staff. Easily accessible when shopping in Monmouth. Albe to open ISAs/savings accounts in person and build up trust and a rapport with staff. Reviewed on: 3rd July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Monmouth branch were very informative, helpful and direct in problem solving my savings. Reviewed on: 3rd July 2025

In branch service review

5
Came to see Anthony at Newport - was amazing and nothing could be done any better. Top class service. Reviewed on: 3rd July 2025

In branch service review

5
Excellent, friendly and efficient service!! No improvements required. Reviewed on: 3rd July 2025

In branch service review

5
We have been with Monmouthshire BS for many yeats and we like the fact that we still have a passbook. Reviewed on: 3rd July 2025

In branch service review

5
One of the only building societies we can go to in person; this is the reason we chose it as it also has good savings rates. Nina is lovely and remembers us, children's accounts are excellent and the personal touch is really appreciated. Reviewed on: 2nd July 2025

In branch service review

5
Tina in Abertillery goes above and beyond everytime I go into branch. Reviewed on: 2nd July 2025

In branch service review

5
Chepstow branch is local with good opening times. Correspendence is clear and accounts are good. Staff are very nice. Reviewed on: 2nd July 2025

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