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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Thanks you for your help Brillant as usual. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

4
Good to see someone face to face. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Outstanding service from onset when we opened accounts . Since then have received superb service . Sarar goes above and beyond. Reviewed on: 24th June 2025

In branch service review

5
Helpful staff with local office. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Excellent service, keep up the good work. Andrea very helpful. Saving rates need to be better. Reviewed on: 24th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Andrea. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Nice what I was able to have an appointment at Caldicot with Neil and sort my ISA out. Lovely Cuppa as well. Reviewed on: 24th June 2025

In branch service review

5
Face to face with friendly staff gives confidence my money is secure. Locality and opening hours are suitable for my needs. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Friendly can still speak to a human, branch close to home. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Don't ever close the local branches. Reviewed on: 20th June 2025

In branch service review

5
Really helpful they took the time to sit with us and explain in detail all of our options. Many was really knowledgeable and patient. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

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