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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Personal experience, Friendly staff very helpful and knowledgeable. Mandy was very helpful and spent a lot of time with use explaining all the different documents and helpful to successfully achieve our goals. Thank you. Reviewed on: 20th June 2025

In branch service review

5
The staff are always friendly, informative and professional. Holly was extremely helpful and explained everything perfectly. Reviewed on: 20th June 2025

In branch service review

5
Very clean and staff very welcoming. Pleasantly of space for privacy. Service was clear and concise and all questions answered. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
The staff are always helpful and kind have time to talk to people and explain to people what's is going on. I would recommend to people. Reviewed on: 20th June 2025

In branch service review

5
Cheerful, personal service from Sarah and team. Reviewed on: 20th June 2025

In branch service review

5
Really good service and friendly face. Thanks you Vicky and Angela. Reviewed on: 20th June 2025

In branch service review

5
The staff could not be anymore helpful. Kate and Jo always welcoming in the branch and nothing is too much trouble. Reviewed on: 20th June 2025

In branch service review

5
All the staff are absolutely exceptional they are very helpful and considerate in the job they do, especially Kate and Jo. Reviewed on: 20th June 2025

In branch service review

5
Antony, was so helpful yesterday. He was patient and answered all our questions. He did his best to help us and achieved everything. Reviewed on: 20th June 2025

In branch service review

5
Accessibility to local branch which successfully combine the online and passbook approach to saving. Dealing in person with helpful, knowledgeable and friendly staff. Reviewed on: 20th June 2025

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