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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.70 (3007 reviews)

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4.70

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

The best staff of any bank/building society

Antony helped my convert my child savers into an adult savers. He was polite, friendly and funny. He explained the process well and made the switch easy. Mr Edwards (I think) at the counter was also very polite and helped me with my request. Reviewed on: 7th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 8th July 2025

In branch service review

Staff, interest rates and excellent customer service. Catherine was brilliant. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Catherine. Response date: 20th August 2025

In branch service review

Interest rates could be better. Great explanation of different accounts from staff. Reviewed on: 5th July 2025

In branch service review

Staff are friendly and welcoming. They advise on products and services in a clear and concise manner for my understanding. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025

In branch service review

Lady was very professional and highly knowledgeable. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

All staff at the Newport - Caerleon Road branch are really helpful, respectful and always go the extra mile to help. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Caerleon road branch. Response date: 20th August 2025

In branch service review

Over the year been very friendly and helpful. Did think that yearly interest rate on yearly iSa would have been slightly higher regarding the number of years I have been with the you. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society It's great to hear your positive feedback on our colleagues, thank you for your feedback on our isa rates, this will be shared with the branch network. Response date: 20th August 2025

In branch service review

I like having a branch within walking distance of my home. Always friendly and accomodating. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

Welcomed with a smile, information explained clearly. Helpful and friendly. Reviewed on: 4th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025

In branch service review

Top level service - extremely friendly and professional. Reviewed on: 4th July 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

The best staff of any bank/building society

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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