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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Interest rates could be better, not as competitive as you used to be. Reviewed on: 1st July 2025

In branch service review

5
Lovely service from Adele very friendly. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Very happy with service . Adele in Swansea branch was excellent. Seen straight away. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Wonderful, nothing to improve very pleased. Reviewed on: 30th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Helpful, informative, knowledgeable. Always pleasant and happy with service. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Natasha was very helpful and informative. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
A local branch easily accessible. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
The staff are so obliging and interested in all customers, great team of professionals. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

I had a great experience.

5
I had a great experience. All staff were welcoming and friendly. Evan who opened my account was excellent, professional and very knowledgeable. Reviewed on: 27th June 2025
TW's avatar
TW
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Evan. Response date: 30th June 2025
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Monmouthshire Building Society

In branch service review

4
Branch is easy to use. Friendly staff an conveniently the rates have gone up yet again!. Reviewed on: 27th June 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

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