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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Always been helpful, understanding and ready to help. Reviewed on: 4th July 2025

In branch service review

5
Very friendly, helpful and efficient. Reviewed on: 4th July 2025

In branch service review

5
I find the staff very polite, professional, friendly and very helpful. I also like it because it is local and convenient. Reviewed on: 4th July 2025

In branch service review

5
Such pleasant people, most helpful, no complaint whatsoever. Reviewed on: 4th July 2025

In branch service review

5
Personal service, always made welcome, very helpful. Reviewed on: 4th July 2025

In branch service review

5
In town so I can go in any time. Reviewed on: 4th July 2025
Reply from Monmouthshire Building Society That is lovely to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful staff. Easily accessible when shopping in Monmouth. Albe to open ISAs/savings accounts in person and build up trust and a rapport with staff. Reviewed on: 3rd July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Monmouth branch were very informative, helpful and direct in problem solving my savings. Reviewed on: 3rd July 2025

In branch service review

5
Came to see Anthony at Newport - was amazing and nothing could be done any better. Top class service. Reviewed on: 3rd July 2025

In branch service review

5
Excellent, friendly and efficient service!! No improvements required. Reviewed on: 3rd July 2025

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