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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Welcoming atmosphere and a great cup of tea. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025

In branch service review

Staff always look after me and check when I take money out that its all ok. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025

In branch service review

Thanks you for your help Brillant as usual. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025

In branch service review

Good to see someone face to face. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025

In branch service review

Outstanding service from onset when we opened accounts . Since then have received superb service . Sarar goes above and beyond. Reviewed on: 24th June 2025

In branch service review

Helpful staff with local office. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025

In branch service review

Excellent service, keep up the good work. Andrea very helpful. Saving rates need to be better. Reviewed on: 24th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Andrea. Response date: 2nd July 2025

In branch service review

Nice what I was able to have an appointment at Caldicot with Neil and sort my ISA out. Lovely Cuppa as well. Reviewed on: 24th June 2025

In branch service review

Face to face with friendly staff gives confidence my money is secure. Locality and opening hours are suitable for my needs. Reviewed on: 20th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025

In branch service review

Friendly can still speak to a human, branch close to home. Reviewed on: 20th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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