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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
We have been with Monmouthshire BS for many yeats and we like the fact that we still have a passbook. Reviewed on: 3rd July 2025

In branch service review

5
One of the only building societies we can go to in person; this is the reason we chose it as it also has good savings rates. Nina is lovely and remembers us, children's accounts are excellent and the personal touch is really appreciated. Reviewed on: 2nd July 2025

In branch service review

5
Tina in Abertillery goes above and beyond everytime I go into branch. Reviewed on: 2nd July 2025

In branch service review

5
Chepstow branch is local with good opening times. Correspendence is clear and accounts are good. Staff are very nice. Reviewed on: 2nd July 2025

In branch service review

5
Friendly, knowledgeable staff at Chepstow branch. All the staff were a credit to the Society. Reviewed on: 2nd July 2025

Cwmbran Branch- very efficient, friendly and a joy t...

5
Cwmbran Branch- very efficient, friendly and a joy to engage with. Good choice of products and competitive rates. Reviewed on: 1st July 2025
Carol P's avatar
Carol P
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

What a lovely young gentleman, he was very polite an...

5
What a lovely young gentleman, he was very polite and helpful, he will go far. Reviewed on: 1st July 2025
Marie's avatar
Marie
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the Cwmbran branch manager. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
It's great to have a local bank/building society and to be able to speak to someone face-to-face. Reviewed on: 1st July 2025

In branch service review

5
Great to have local branches and offer great service at Caldicot. Reviewed on: 1st July 2025

In branch service review

5
Welcoming and friendly in branch. Reviewed on: 1st July 2025

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