Paid advertisement
Smart Money People Logo
Newsletter

Monmouthshire Building Society: Savings reviews

4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Don't ever close the local branches. Reviewed on: 20th June 2025

In branch service review

5
Really helpful they took the time to sit with us and explain in detail all of our options. Many was really knowledgeable and patient. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 2nd July 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Personal experience, Friendly staff very helpful and knowledgeable. Mandy was very helpful and spent a lot of time with use explaining all the different documents and helpful to successfully achieve our goals. Thank you. Reviewed on: 20th June 2025

In branch service review

5
The staff are always friendly, informative and professional. Holly was extremely helpful and explained everything perfectly. Reviewed on: 20th June 2025

In branch service review

5
Very clean and staff very welcoming. Pleasantly of space for privacy. Service was clear and concise and all questions answered. Reviewed on: 20th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are always helpful and kind have time to talk to people and explain to people what's is going on. I would recommend to people. Reviewed on: 20th June 2025

In branch service review

5
Cheerful, personal service from Sarah and team. Reviewed on: 20th June 2025

In branch service review

5
Really good service and friendly face. Thanks you Vicky and Angela. Reviewed on: 20th June 2025

In branch service review

5
The staff could not be anymore helpful. Kate and Jo always welcoming in the branch and nothing is too much trouble. Reviewed on: 20th June 2025

In branch service review

5
All the staff are absolutely exceptional they are very helpful and considerate in the job they do, especially Kate and Jo. Reviewed on: 20th June 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products