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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Sarah, staff very helpful an informative, Sarah is very approachable, excellent manner and knowledge. Felt very comfortable discussing matters. Reviewed on: 13th June 2025

In branch service review

5
Please retain the passbook, I really value having the passbook. Reviewed on: 13th June 2025

In branch service review

5
Friendly helpful staff face to face contact very helpful. Stress free. Please keep the passbooks avoid losing these and having to go online. Reviewed on: 13th June 2025

In branch service review

5
I like Monmouthshire over other societies because you still have the paying in books with is great for my grandchildren. Reviewed on: 13th June 2025

In branch service review

5
They are always available to help and are always polite and kind. Reviewed on: 13th June 2025

In branch service review

5
How quick we were seen without an appointment, Brilliant service. Reviewed on: 13th June 2025

In branch service review

5
Friendly staff, Knowledgeable staff. Reviewed on: 13th June 2025

In branch service review

5
The rates are lower than most other places but keeping my money and reinvesting with you due to the continuous friendly and reliable service. Hopefully the rates will increase again soon. Reviewed on: 13th June 2025

In branch service review

4
Helpful, pleasant and efficient staff. Reviewed on: 13th June 2025

In branch service review

5
The Staff at Brecon are very friendly, helpful and professional. Reviewed on: 13th June 2025

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