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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
A local branch easily accessible. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
The staff are so obliging and interested in all customers, great team of professionals. Reviewed on: 28th June 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

I had a great experience.

5
I had a great experience. All staff were welcoming and friendly. Evan who opened my account was excellent, professional and very knowledgeable. Reviewed on: 27th June 2025
TW's avatar
TW
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Evan. Response date: 30th June 2025
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Monmouthshire Building Society

In branch service review

4
Branch is easy to use. Friendly staff an conveniently the rates have gone up yet again!. Reviewed on: 27th June 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
Great customer service from Karen. Reviewed on: 25th June 2025

In branch service review

5
Service with a smile. Emily and Izzy most helpful!. Reviewed on: 25th June 2025

In branch service review

5
All staff are very helpful, explained everything perfectly. Very patient. Reviewed on: 25th June 2025

In branch service review

5
I like being able to talk face to face with a real person. Not having to go online and having a passbook. Reviewed on: 24th June 2025

In branch service review

4
Greats service and local branches. Reviewed on: 24th June 2025

In branch service review

5
Beth gave great service as always. Keep passbooks. Keep staff. Keep high street presence. Reviewed on: 24th June 2025

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