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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
We like having access to the Clevedon office, especially the face to face service and having a passbook. Reviewed on: 11th June 2025

Ginny and Nicky in the monmouth branch were very hel...

5
Ginny and Nicky in the monmouth branch were very helpful, excellence service Reviewed on: 9th June 2025
Tilly M's avatar
Tilly M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have received excellent service at our Monmouth branch. We'll share your review with Ginny and Nicky. Response date: 9th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff are very helpful, always polite and friendly and give great advice. Have helped me to switch to a higher rate of interest. Reviewed on: 9th June 2025

In branch service review

5
Having a local branch is excellent, staff have always been friendly and very helpful. Reviewed on: 9th June 2025

In branch service review

5
The staff are very helpful and friendly. It's nice to be able to have a face to face appointment in a local branch. Reviewed on: 9th June 2025

In branch service review

5
Always very friendly and helpful, nothing's ever too much wonderful staff at Caldicot. Reviewed on: 9th June 2025

In branch service review

5
We like to use you because the service is personal and we like to have face to face contact we feel safter using the savings books which we update. Reviewed on: 9th June 2025

In branch service review

5
We had an appointment with Andrea. She was clear and patient, face to face is very important to us. Very grateful for her help and understanding. Reviewed on: 9th June 2025

In branch service review

5
Caldicot branch staff are always very friendly and helpful. It is a pleasure to deal with your staff. Reviewed on: 9th June 2025

In branch service review

4
Local to Caldicot, nice to see someone in person. Reviewed on: 9th June 2025

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