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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
You sent us an update of our ISA. Reviewed on: 9th June 2025

In branch service review

5
Service was fantastic by Joanne. Reviewed on: 9th June 2025

In branch service review

5
Joanne at Risca branch was kind and helpful. Reviewed on: 9th June 2025

In branch service review

4
Staff have been very knowledgeable and friendly. I like the idea that services are available in branch and not just online. I like the passbook to keep track of money. Reviewed on: 9th June 2025

In branch service review

5
All good staff welcoming and very helpful. Oliver Helped us today and was very calm polite and efficient. Reviewed on: 7th June 2025

In branch service review

5
Excellent service and support from Jackie at a very difficult time a pleasure to meet and to feel supported. Reviewed on: 7th June 2025

In branch service review

5
Have a passbook and a local branch to visit. Reviewed on: 7th June 2025

In branch service review

5
Seen Kate very calm and good atmosphere, very good knowledge. Reviewed on: 7th June 2025

In branch service review

5
Nothing - happy with everything especially the staff. Reviewed on: 7th June 2025

In branch service review

5
I love the squirrel. In reality I find the staff to be polite and professional, friendly and helpful. You have great staff. Reviewed on: 7th June 2025

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