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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

4
Great local service. Like the passbook. Reviewed on: 16th June 2025

In branch service review

5
Great customer service. Staff are always helpful. Reviewed on: 16th June 2025

In branch service review

5
The service is exemplary. Neil and Leson in particular, always helpful, courteous and knowledgeable. Reviewed on: 16th June 2025

In branch service review

5
Naomi and the team are very helpful. Please keep the face to face service. Reviewed on: 16th June 2025

In branch service review

5
Great service in the Highstreet. Better rates please. Reviewed on: 16th June 2025

In branch service review

5
Keep the face to face service in Chepstow as I don't use online. Reviewed on: 16th June 2025

In branch service review

5
Efficient and effective service. Friendly and helpful staff. Reviewed on: 16th June 2025

In branch service review

5
The Friendly face to face interaction. The Staff are all outstanding. Always happy to help and nothing is too much trouble. Please keep face to face service. Reviewed on: 16th June 2025

In branch service review

5
Jaquie was superb in her assistance and knowledge - couldn't ask for better. Like the fact you have passbook. Reviewed on: 16th June 2025

In branch service review

5
Number the application form papers. Reviewed on: 16th June 2025

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