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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.71 (3006 reviews)

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4.71

Based on 3,006 reviews, last reviewed 13th Sep 2026

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

They are always very friendly and accomodating. Lovely to talk to them. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

Very friendly staff, always helpful. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Excellent financial advice - clearly explained. Looked for the best customer benefits for us. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

Adele was very thorough when serving us in Swansea, and she explained everything clearly, and the branch was kind enough to squeeze us in for a last minute appointment. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

I have always had very good customer services. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

The ability to pay cash in at a branch to add to my savings, and a small opening amount is great. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

Easy to open savings accounts.

Easy to open savings accounts. Easy to update my savings book.very friendly & helpful staff at Caldicot branch. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have opened a savings account with ease. We'll share your feedback with the Caldicot team. Response date: 25th July 2025

In branch service review

Very helpful and polite staff in Cardiff. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Local and convenient. Great service. Friendly and helpful. Good selection of products. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

Service and Products

Monmouthshire Building Society has always been helpful and caring. The staff are polite, professional and very efficient. I truly appreciate the excellent service they consistently provide, well done girls !! thank you...... Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society We're so pleased to hear that you received excellent service, and it's great to hear such positive feedback for our colleagues. We'll share your feedback with the team. Response date: 25th July 2025

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Monmouthshire Building Society: Savings reviews

No new 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3006)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Easy to open savings accounts.

In branch service review

In branch service review

Service and Products

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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