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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

Local branch with friendly staff. Rates could be more competitive but there is a good range of products. Quick and easy to open an account and like you do same day payments. Reviewed on: 8th July 2025

Reply from Monmouthshire Building Society Thank you for leaving us a review, it's great to hear your positive feedback on our branch colleagues. We'll pass on your feedback about our interest rates. Response date: 20th August 2025

TEN out of TEN

Very friendly supportive and considerate. The human touch! Reviewed on: 7th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 8th July 2025

In branch service review

Quiet, no queue. Better interest rates needed. Reviewed on: 7th July 2025

In branch service review

Friendly atmosphere, good information when asked about things. Reviewed on: 7th July 2025

The best staff of any bank/building society

Antony helped my convert my child savers into an adult savers. He was polite, friendly and funny. He explained the process well and made the switch easy. Mr Edwards (I think) at the counter was also very polite and helped me with my request. Reviewed on: 7th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 8th July 2025

In branch service review

Staff, interest rates and excellent customer service. Catherine was brilliant. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Catherine. Response date: 20th August 2025

In branch service review

Interest rates could be better. Great explanation of different accounts from staff. Reviewed on: 5th July 2025

In branch service review

Staff are friendly and welcoming. They advise on products and services in a clear and concise manner for my understanding. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025

In branch service review

Lady was very professional and highly knowledgeable. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025

In branch service review

All staff at the Newport - Caerleon Road branch are really helpful, respectful and always go the extra mile to help. Reviewed on: 5th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Caerleon road branch. Response date: 20th August 2025

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Monmouthshire Building Society: Savings reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2931)

In branch service review

TEN out of TEN

In branch service review

In branch service review

The best staff of any bank/building society

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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