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Monmouthshire Building Society: Savings reviews

4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
I like that I can go into branch. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

4
The girls in Caldicot are very helpful and extremely helpful. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff at Caldicot branch. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Staff always very friendly and welcoming and very helpful. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Thank you for sorting out my accounts - staff have always been so helpful. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful staff in Caldicot. No debit machine. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Andrea looked after me today and was very helpful and friendly. Shame no debit machine but nice to have a local branch in Caldicot. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Good location, friendly and helpful staff. Reviewed on: 28th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and knowledgeable staff who are always willing to help. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly atmosphere with a professional touch. Reviewed on: 26th July 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025
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Monmouthshire Building Society

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