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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
On the high street and easily accessible. Friendly and helpful. Reviewed on: 11th July 2025

In branch service review

5
Local to me, easy to pop-in, children's account are available. Nothing to improve. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Helpful staff and easy to understand products. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
I like that it is local, supports local charities and has a good presence in the community. Reviewed on: 11th July 2025

In branch service review

5
Always a pleasure and helpful in Ross-on-Wye. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Ross on wye colleagues. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Great service in Ross-on-Wye - Fiona and Kim are always very helpful. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Fiona and Kim. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Such lovely staff - I don't go in often but it's always a pleasure. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Being able to speak to a real person in branch is most important. Reviewed on: 11th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Staff always welcoming, friendly and helpful. Reviewed on: 10th July 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Actual branch with real people!. Reviewed on: 10th July 2025
Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 20th August 2025
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Monmouthshire Building Society

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