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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

28% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Adele was very thorough when serving us in Swansea, and she explained everything clearly, and the branch was kind enough to squeeze us in for a last minute appointment. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

I have always had very good customer services. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

The ability to pay cash in at a branch to add to my savings, and a small opening amount is great. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

Easy to open savings accounts.

Easy to open savings accounts. Easy to update my savings book.very friendly & helpful staff at Caldicot branch. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have opened a savings account with ease. We'll share your feedback with the Caldicot team. Response date: 25th July 2025

In branch service review

Very helpful and polite staff in Cardiff. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Local and convenient. Great service. Friendly and helpful. Good selection of products. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

Service and Products

Monmouthshire Building Society has always been helpful and caring. The staff are polite, professional and very efficient. I truly appreciate the excellent service they consistently provide, well done girls !! thank you...... Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society We're so pleased to hear that you received excellent service, and it's great to hear such positive feedback for our colleagues. We'll share your feedback with the team. Response date: 25th July 2025

In branch service review

Convenient branch available to me. I like it all just the way it is. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

You can speak to someone face-to-face. Do not close the Clevedon agency. Very convenient being local. The staff are always so nice and very knowledgeable. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Competitive interest rates and very friendly staff. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

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Monmouthshire Building Society: Savings reviews

28% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

Easy to open savings accounts.

In branch service review

In branch service review

Service and Products

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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