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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

24% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Staff always very friendly and welcoming and very helpful. Reviewed on: 28th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Thank you for sorting out my accounts - staff have always been so helpful. Reviewed on: 28th July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

In branch service review

Friendly and helpful staff in Caldicot. No debit machine. Reviewed on: 28th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Andrea looked after me today and was very helpful and friendly. Shame no debit machine but nice to have a local branch in Caldicot. Reviewed on: 28th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

Good location, friendly and helpful staff. Reviewed on: 28th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 1st August 2025

In branch service review

Friendly and knowledgeable staff who are always willing to help. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Friendly atmosphere with a professional touch. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

They are always very friendly and accomodating. Lovely to talk to them. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

Very friendly staff, always helpful. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Excellent financial advice - clearly explained. Looked for the best customer benefits for us. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

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Monmouthshire Building Society: Savings reviews

24% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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