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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Friendly, relaxed service. Local. Always effective and a variety of services. Reviewed on: 2nd August 2025

In branch service review

5
Very friendly informative staff. Reviewed on: 2nd August 2025

In branch service review

5
Its local. Excellent service by Natasha. Reviewed on: 2nd August 2025

In branch service review

5
Excellent service from David. Being a new customer. David really explained the account. Reviewed on: 2nd August 2025

In branch service review

5
Like face to face service and passbook. Helped by David today. Reviewed on: 2nd August 2025

In branch service review

5
Staff extremely helpful, couldn't of done anymore for us. Reviewed on: 2nd August 2025

In branch service review

5
Adele explained everything clearly easy to make an appointment. Reviewed on: 2nd August 2025

In branch service review

5
Vicky in Cardiff was very helpful and friendly, good knowledge of products and even offered a cup of tea would highly recommend. Reviewed on: 1st August 2025

In branch service review

5
Evan very helpful and knowledgeable. Put me at ease early on. Reviewed on: 1st August 2025

In branch service review

4
High street presence, friendly staff, opening hours. Reviewed on: 1st August 2025

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