Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

View other Monmouthshire Building Society products

4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

24% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

I still covet the squirrel I find the staff to be professional, polite, friendly, helpful and knowledgeable. They are the main reason why I belong to your Society. Reviewed on: 1st August 2025

In branch service review

Always there, and questions, reliably, everything ok been with you 55 years. Reviewed on: 1st August 2025

In branch service review

Proximity to other service in the town centre. Reviewed on: 1st August 2025

Savings Account

Staff were very friendly and gave me the best advice on which account to open. Reviewed on: 1st August 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

In branch service review

You still use passbooks and face-to-face service. Olivia and Julie were very helpful and answered all of my questions. Higher rate ISAs would be nice. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. We will pass Olivia and Julie your kind words. Response date: 1st August 2025

In branch service review

I like that it is local and I can come in and chat about my accounts etc. User friendly and personable. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

In branch service review

Great customer service always at Chepstow. Friendly and helpful. Local branch and able to walk in and change my account over to a new product. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Helpful, friendly staff. Really good to be offered a pleasant office space in which to discuss personal matters. Well informed about options and implications. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

In branch service review

All staff are friendly and knowledgeable. Always helpful in Chepstow. A lovely branch, a credit to the Society. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. We will let Chepstow branch know. Response date: 1st August 2025

In branch service review

Expert knowledge for all customer needs regarding savings and investment. Friendly and approachable, and always willing to help. Reviewed on: 31st July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy access savings
from thisbank (formerly JN Bank) 4.57 from 106 reviews
Savings account
from Recognise Bank 4.64 from 180 reviews
Savings
from Swansea Building Society 4.21 from 6 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.81 from 295 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

24% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

Savings Account

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024