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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2931 reviews)

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

78% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

The ability to pay cash in at a branch to add to my savings, and a small opening amount is great. Reviewed on: 26th July 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 1st August 2025

Easy to open savings accounts.

Easy to open savings accounts. Easy to update my savings book.very friendly & helpful staff at Caldicot branch. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have opened a savings account with ease. We'll share your feedback with the Caldicot team. Response date: 25th July 2025

In branch service review

Very helpful and polite staff in Cardiff. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

Local and convenient. Great service. Friendly and helpful. Good selection of products. Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

Service and Products

Monmouthshire Building Society has always been helpful and caring. The staff are polite, professional and very efficient. I truly appreciate the excellent service they consistently provide, well done girls !! thank you...... Reviewed on: 25th July 2025

Reply from Monmouthshire Building Society We're so pleased to hear that you received excellent service, and it's great to hear such positive feedback for our colleagues. We'll share your feedback with the team. Response date: 25th July 2025

In branch service review

Convenient branch available to me. I like it all just the way it is. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

In branch service review

You can speak to someone face-to-face. Do not close the Clevedon agency. Very convenient being local. The staff are always so nice and very knowledgeable. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 1st August 2025

In branch service review

Competitive interest rates and very friendly staff. Reviewed on: 24th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 1st August 2025

Brilliant customer service

We always use the agency in Penarth and Sarah is so helpful, knowledgeable and friendly. We have savings in other banks and building societies but none offer such excellent service. Reviewed on: 22nd July 2025

Reply from Monmouthshire Building Society Thank you so much for leaving us such a kind review. We are so pleased to hear you had a good experience with us. We'll share your comment to Sarah. Response date: 23rd July 2025

In branch service review

High street presence. Always friendly service. You're able to speak to someone face-to-face. Reviewed on: 21st July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 1st August 2025

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Monmouthshire Building Society: Savings reviews

78% decrease in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2931)

In branch service review

Easy to open savings accounts.

In branch service review

In branch service review

Service and Products

In branch service review

In branch service review

In branch service review

Brilliant customer service

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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