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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Representative Daniel was very informative, outlining all the appointments open to me. All conducted in a very positive, friendly and pleasant manner. Pleasure to business here. Reviewed on: 8th August 2025

In branch service review

4
Local, face to face which is very important, helpful staff. Reviewed on: 8th August 2025

In branch service review

5
personal contact locally at Portishead with efficient and friendly staff. Reviewed on: 8th August 2025

In branch service review

5
It's local to me in Portishead. The staff are pleasant and extremely helpful. Rates are reasonable. Reviewed on: 7th August 2025

In branch service review

5
Most helpful service by Annie in the Cardiff branch. Thank you. Reviewed on: 7th August 2025

In branch service review

5
Power of attorney process is much more simple served straight away by Amie in the Cardiff branch who helped me. Quick, helpful and friendly. Reviewed on: 7th August 2025

In branch service review

5
We were able to drop in and open an account easily. Mandy in Monmouth was very friendly and knowledgeable. Reviewed on: 6th August 2025

In branch service review

5
We absolutely appreciated being able to come in and discuss our requirements face to face with an expert advisor - So thank you. Reviewed on: 6th August 2025

In branch service review

5
The staff are always friendly. I look forward to going in to the Monmouth branch. Reviewed on: 6th August 2025

In branch service review

5
Hopeful that they will stay local. Reviewed on: 6th August 2025

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