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Monzo: Business Account reviews

Name: Business Account
Rating: 4.93 (1384 reviews)

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4.88

Based on 1,384 reviews, last reviewed 15th Aug 2025

97% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

I’ve been using Monzo Business for two separate comp... I’ve been using Monzo Business for two separate companies, each with its own dedicated account, and the experience has been excellent across the board... Read more Reviewed on: 15th July 2025

Latest lowest rating:

1

DO NOT USE FOR BUSINESS BANKING I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking company I current... Read more Reviewed on: 15th August 2025

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About this product

The Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide whether Monzo is the right fit for your business.

Despite being a relative newcomer, more than 100,000 businesses use Monzo. It’s important to consider everything from usability, to interest rates, to charges when it comes to selecting a business account. Our Monzo business account reviews cover both free and pro accounts, as well as sharing details on important features, to help you understand how suitable it could be for you and your company.

If you’ve used Monzo before, why not leave a review to help other businesses. How quick was it to set up? How helpful was customer support, and was the app easy to use? Let other customers know about your experiences, and whether you’d recommend Monzo to other small businesses. It might also be useful to include details about what kind of account you took out and the features you’ve used most.

Smart Money People is the UK’s largest financial services review site. Our aim is to increase trust and transparency in financial services. Read or leave a Monzo business account review below.

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Monzo Business Account reviews (1384)

Great bank

Great service , friendly chatty staff , problems rectified quickly , excellent customer service going above and beyond expectations Reviewed on: 30th March 2022

Fantastic

Good service .Good customer service. Very easy to use the app Reviewed on: 28th March 2022

Blasting off into success!

Monzo has greatly helped launch my business and has supplied great trails to software and deals to make sure it could go ad smoothly as possible! Thank you :) Reviewed on: 27th March 2022

Very quick process to open and efficient service.

Very quick process to open and efficient service. Amazing app easy to use and carry out transactions Reviewed on: 26th March 2022

Simple, intuitive and amazing support

Monzo is great, so is their customer support. I had triple charges on the business account and when raising a dispute they refunded me within a day because they were confident that they'd win, which they did. Reviewed on: 25th March 2022

Very good

Very Very good Is nice online bank Reviewed on: 25th March 2022

Easy Banking and Fabulous Support

I have been a customer with Monzo for a few years now. Banking with them is super easy and the pots are a genius and visual way to make sure that I have money reserved for and going to the right places. Their customer support is second to make and leaves any other experience I’ve ever had far behind in the first. I couldn’t recommend highly enough. Thank you. Reviewed on: 23rd March 2022

Fantastic customer service

Customer service with Monzo is brilliant. Online support chat is fast, professional and always deliver. The customer service team are always so brilliant at dealing with my queries. Reviewed on: 21st March 2022

Amazing customer service

No business bank account comes close to being as good as Monzo Reviewed on: 21st March 2022

Best bank service

Very happy and highly recommend this bank Reviewed on: 20th March 2022

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