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MotoNovo: Car Finance reviews

4.26
Based on 1,331 reviews, last reviewed 15th May 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy straight forward application. Easy straight forward application. Great online account. Reviewed on: 16th April 2026
Andrew Moore's avatar
Andrew Moore

Latest lowest rating:

1

MotoNovo took my cash deposit and added it back int... MotoNovo took my cash deposit and added it back into the total amount payable. Then charged me interest on it. My own money — used to make me pay more... Read more Reviewed on: 15th May 2026
Natalie's avatar
Natalie

About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

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MotoNovo Car Finance reviews (1331)

Brilliant services

5
Very professional service, very efficient services Reviewed on: 17th June 2021

Fantastic - couldn't be simpler!

5
MotoNovo made financing one of the easiest ways possible. The app is fantastic and allows for early repayments/partial payments to be made which isn't always as easy with other creditors. Very well set out and the T&Cs are easy to follow. 100% would recommend and would select them again if I had a choice. Reviewed on: 17th June 2021

Simple and easy process

4
A really simple process from start to finish and offers competitive rates. Reviewed on: 17th June 2021

Do Not Take Finance With MotoNovo

1
Motonovo screwed up my husbands Credit file despite bringing his account completely up to date 6 weeks ago and still reporting that his credit file is 4 payments in arrears. After a year not being able to work due to the pandemic he has just starting to get back to work only to have jobs pulled due to his credit file as he needs to be able to prove he can fund the work etc. Motonovo never informed him of any arrears and the DD was in place at the bank for them to take. He hasn't got out of bed now for last 4 days and I suspect suffering with the onset of Depression due to the loss of work - something he has never once displayed. MotoNovo you are a disgrace - he has posted comments on Trust Pilot and all you ever respond is with your usual response and when he forwards the relevant information you do nothing about it. DO NOT TAKE OUT FINANCE WITH THIS COMPANY - WE ALSO HAVE FINANCE WITH SANTANDER WHO HAVE BEEN EXCELLENT Reviewed on: 5th May 2021

Incredible honest

5
Easy straightforward finance hassle free Reviewed on: 18th July 2020

Great

5
Help me with a new car finance, great customer service Reviewed on: 16th July 2020

All fine

3
Wanted finance and they provided it without any hassle Reviewed on: 15th July 2020

Easy application, with you all the way

5
Hassle free experience, With you all the way, also with the added benefit of online shopping voucher discounts Reviewed on: 13th July 2020

New car

5
Excellent and efficient customer service from start to finish. My application was handled very professionally. Would highly recommend. Reviewed on: 10th July 2020

Easy to do and fast decision

5
As a self employed sole trader I was amazed how fast and easy it was to apply and had a decision by email almost immediately. Well done. Reviewed on: 10th July 2020

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