Smart Money People Logo

My Community Bank : Personal loan reviews

4.90
Based on 3,219 reviews, last reviewed 27th Dec 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Super quick and easy to navigate, borrowing money ca... Super quick and easy to navigate, borrowing money can be scary this has always felt like a safe space. Reviewed on: 27th December 2025
Katherine 's avatar
Katherine

Latest lowest rating:

1

very helpful and friendly , had no problem whatsoever very helpful and friendly , had no problem whatsoever Reviewed on: 25th March 2025
alan b's avatar
alan b

About this product

My Community Bank offer personal loans from £1,500 to £25,000.

Loans can be repaid over a term of 12 to 60 months. You can apply for a My Community Bank personal loan online and there are no arrangement fees to pay.

My Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used My Community Bank before, you can also leave a review and share your experience.

My Community Bank Personal loan reviews (3219)

Review of the My Community Bank, Personal loan:

Very easy and very user-friendly

5
Very smooth experience of taking out a loan. Easy to apply for and understand the parameters. User-friendly online system. Couldn't ask for more. Reviewed on: 20th July 2022

Friendly and personal touch with class

5
Friendly and personal touch with class Reviewed on: 31st March 2025

They were fair to work with and cordial over the phone.

5
They were fair to work with and cordial over the phone. Reviewed on: 31st March 2025

Excellent Experience

5
Excellent Experience, easy to apply, quick decision & money in my account within a few hours Reviewed on: 31st March 2025

Had such an easy and smooth experience

5
Had such an easy and smooth experience Reviewed on: 31st March 2025

Good service, easy to communicate with the company.

5
Good service, easy to communicate with the company. Easy to use online portal Reviewed on: 31st March 2025

Professional and efficient, while being compassionat...

5
Professional and efficient, while being compassionate and empathetic to customer situations Reviewed on: 31st March 2025

Very friendly and quick service and easy to apply

5
Very friendly and quick service and easy to apply Reviewed on: 31st March 2025

Very easy to deal with, offered best interest rates...

5
Very easy to deal with, offered best interest rates for my credit score at the time Reviewed on: 31st March 2025

Hassle free.

4
Hassle free. Easy to set up and I’ve been left alone since, which is a good thing! Reviewed on: 31st March 2025

The passing of my mim

5
I lost my mum late 2024, I had to fly to South Africa to put her in a care home as she had dementia and Alzheimer's, I was back home in England for a week and she passed away so has to fly back to arrange the funeral and pay for it etc… When I explained to the customer service team member that this was the reason I had fallen behind in my payments, she kindly helped me get my account sorted out in a friendly and helpful way, thank you to her for her understanding and help. Bartholomeus Reviewed on: 31st March 2025

Do you have a different My Community Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from My Community Bank ?

    View all products