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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.31 (247 reviews)

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4.24

Based on 247 reviews, last reviewed 21st Nov 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

21%

Latest highest rating:

5

Great account that pays back. 2 years in a row I have recieve £200 just for having her account. The removal of the need for the keypad has also greatly increased the user experienc... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect is a fee-free current account that can only be managed online or over the phone. Account holders can benefit from a secure mobile app and overdraft options. Interest is paid monthly on the funds held in a FlexDirect account.

Before opening a new current account, always check reviews to learn how happy existing account holders are. Our Nationwide FlexDirect reviews are written by genuine customers to give you valuable insight into the account.

Our reviews can highlight the best bits of the Nationwide FlexDirect account, as well as the areas that customers aren’t as satisfied with. Find out how long customers have had their accounts and whether the FlexDirect is their main bank account. Learn more about the mobile app and the features it provides. Read about customers’ experiences managing their accounts online and over the phone. Learn how swiftly the customer service team resolves account holders’ issues. All of this and more can be found in our Nationwide FlexDirect reviews.

Perhaps you already have a FlexDirect account? Why not write a review on Smart Money People today? Tell us why you chose this account and how satisfied you’ve been so far. What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile app, which features are the most useful? If you have experience with the overdraft options, share your thoughts on those. Have you had any interactions with the customer service team, and if so, how did you rate the service? Leave an honest Nationwide FlexDirect review today. Together, we can help people like you make better financial decisions.

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Nationwide FlexDirect reviews (247)

5% pa interest

Make roughly £100 per annun on keeping balance of £2000 on flexdirect account in period of two years with Nationwide. Straighforward online register, proof of identity in your nearest branch and you are good to go. Reviewed on: 30th April 2017

Fantastic building society

Great company, always so helpful on the phone when needed despite FlexDirect being an online account, internet banking so easy to use. Reviewed on: 27th April 2017

Flexdirect

Good incentive to join but would like rate to last longer or a better rate constantly. Reviewed on: 2nd March 2017

Friendly and helpful staff

I think the Flex direct scores on its 5% interest for the first year. It is also possible to open a linked regular saver and add £500 a month for a year for a further 5% interest. Reviewed on: 1st March 2017

Very good service. Insurance company excellent to work with.

Very good Internet banking excellent products.. very happy customer Reviewed on: 12th February 2017

5% interest on balances up to £2,500.

Online banking easy to use. Great interest rates. Can transfer money between accounts. Reviewed on: 12th February 2017

great people, picky processes

On the whole, my experience with Nationwide has been excellent. I use the local branch, and have used teleconferencing within the branch to complete applications managed by head office. However there are still a few processes that rely on printed forms collected at branch and sent to head office, and on several occasions I have had forms returned as I had been given the wrong one for the action I had wanted to complete. Branch staff are very friendly and I get the sense that they enjoy working for the company. I also think of Nationwide as a bank that will engage with customers as people, rather than purely focusing on profit. This is as a result of comparing products with other providers. Reviewed on: 12th February 2017

Easy switch of current account

Easy and swift set up of new online current account with the switch of my old account processed within 7 days. Reviewed on: 9th February 2017

Fantastic savings interest rate.

Fantastic savings rate, easy to access and the app is very accessible. Tools like impulse save are great for saving spare cash. Reviewed on: 6th February 2017

Very happy

I have been with the Nationwide for a few years now now and they always offer new accounts, ideas etc which is great. Great 5% rate on a current account for 12 months is a good offer that I accepted gratefully. Reviewed on: 5th February 2017

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