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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

FAST AND EASY

5
Fast and easy to use, a lot of options to choose from in case of needed. I reccomend. Reviewed on: 30th March 2022

Quick and easy to use

5
I had to change my address, and as I am in a flat this is not easily recognised. I could use Cora to enter each line of my address manually - very simple. Reviewed on: 30th March 2022

Could nt do or understand thing with out MY CORA

5
I would be pulling hair out of head with out CORA i have a few worrying health probs an CORA keeps me calm an in control of what im doing. SO one more thing GO CORA GO GOOD LUCK Reviewed on: 30th March 2022

Excellent service

5
Fast, good, service. Sorted out my query in a matter of minutes Reviewed on: 30th March 2022

Best

5
Doing work security officer as normol person nothing else Reviewed on: 30th March 2022

Excellent customer service

5
Wonderful experience. Online banking has made our job easy and convenient. Reviewed on: 30th March 2022

Useful and quick

5
I had a question and it was answered quickly by the digital assistant Reviewed on: 30th March 2022

Everything covered

5
Without the need of a human, everything is outlined perfectly. Reviewed on: 30th March 2022

Excellent

5
Straight to the point, helpful and direct to where you need to be Reviewed on: 30th March 2022

online banking great

5
great assistance thank you very helpful Reviewed on: 30th March 2022

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