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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

FAST AND EASY

5
Fast and easy to use, a lot of options to choose from in case of needed. I reccomend. Reviewed on: 30th March 2022

Quick and easy to use

5
I had to change my address, and as I am in a flat this is not easily recognised. I could use Cora to enter each line of my address manually - very simple. Reviewed on: 30th March 2022

Could nt do or understand thing with out MY CORA

5
I would be pulling hair out of head with out CORA i have a few worrying health probs an CORA keeps me calm an in control of what im doing. SO one more thing GO CORA GO GOOD LUCK Reviewed on: 30th March 2022

Excellent service

5
Fast, good, service. Sorted out my query in a matter of minutes Reviewed on: 30th March 2022

Best

5
Doing work security officer as normol person nothing else Reviewed on: 30th March 2022

Excellent customer service

5
Wonderful experience. Online banking has made our job easy and convenient. Reviewed on: 30th March 2022

Useful and quick

5
I had a question and it was answered quickly by the digital assistant Reviewed on: 30th March 2022

Everything covered

5
Without the need of a human, everything is outlined perfectly. Reviewed on: 30th March 2022

Excellent

5
Straight to the point, helpful and direct to where you need to be Reviewed on: 30th March 2022

online banking great

5
great assistance thank you very helpful Reviewed on: 30th March 2022

Review NatWest Group - Cora: Digital assistant now

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