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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Useful and efficient service

4
I used Cora to update my address details on internet banking. Cora was efficient, and easy to use. Reviewed on: 30th March 2022
Bill Watkins's avatar
Bill Watkins

Very quick and easy to use with great results

5
Cora was easy to use while needing something sent out. Very quick and great service Reviewed on: 30th March 2022
Charlotte Hunter's avatar
Charlotte Hunter

Convenient, quick and simple

5
It's extremely convenient to change my address on my accounts via Cora, saving me a trip to a bank in person. It's simple everything I had to do took mere seconds. Reviewed on: 30th March 2022
Rose Wright's avatar
Rose Wright

Can be useful

4
I'm not keen on bots - but managed to change an address quickly and simply using this bot. Reviewed on: 30th March 2022
SCPS 's avatar
SCPS

Problem solved quickly and efficiently every time.

5
Every time I have used Cora, my issue has been solved. Reviewed on: 30th March 2022
hirstrachael@yahoo.com's avatar
[email protected]

Quick - Easy - Fast

5
I normally do not like using text prompts - but your system today was fast, accurate and easy to use. Thanks Reviewed on: 30th March 2022
Francis James Thatcher's avatar
Francis James Thatcher

What a great help to me thanks.

5
Cora helped me with my query so easy to use fab. Reviewed on: 30th March 2022
Hilary Osullivan's avatar
Hilary Osullivan

Fast and efficient at finding what you need to know

5
Great response, straight to the point I needed to know and practically instant... cannot believe how fast it is. Reviewed on: 30th March 2022
M Summers 's avatar
M Summers

Cora experience

5
Very helpful and quick .Once I found the correct theme I wanted to discuss it was all plain sailing . Reviewed on: 30th March 2022
Gordon Ralph's avatar
Gordon Ralph

Good service

5
Chat online answered my question in a few minutes. Reviewed on: 30th March 2022
Steph's avatar
Steph

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