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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
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Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent speedy service

5
Great just needed to reactivate my ISA and Cora was very efficient and helpful Reviewed on: 29th March 2022
Kathy Brown's avatar
Kathy Brown

Great help and happy with the way Cora handled everything

5
Excellent skills, very good customer service skills and very positive and polite thanks so much Reviewed on: 29th March 2022
Linda Betiku's avatar
Linda Betiku

Great

5
Great messaging system. Clear options Reviewed on: 29th March 2022
Adeshina Fawole's avatar
Adeshina Fawole

100% great

5
Great company, definitely recommend to everyone Reviewed on: 29th March 2022
Charlie Thompson's avatar
Charlie Thompson

Helpful

5
Easy, helpful and quick. Much better than waiting on hold for an hour. Reviewed on: 29th March 2022
Amypepper123@outlook.com's avatar
[email protected]

Excellent experience

5
Quick, easy and helpful experience. Reviewed on: 29th March 2022
Nicola's avatar
Nicola

It quick and easy

5
It save a lot of time and money doing this Reviewed on: 29th March 2022
Val Quarmby's avatar
Val Quarmby

Appreciative

5
I am usually reluctant using online and the whole idea of using Cora - computer communication, but tried it today and was happy that my query was understood therefore I got what I needed. I need not have been afraid. Thank you Reviewed on: 29th March 2022
Marjorie Coke's avatar
Marjorie Coke

Fast

5
Fast and efficient always ready to offer online help 24/7 Reviewed on: 29th March 2022
Susan's avatar
Susan

Efficient

5
Ordered a paper copy statement in minutes with no fuss. Reviewed on: 29th March 2022
Michael Graham's avatar
Michael Graham

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