Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

It quick and easy

5
It save a lot of time and money doing this Reviewed on: 29th March 2022

Appreciative

5
I am usually reluctant using online and the whole idea of using Cora - computer communication, but tried it today and was happy that my query was understood therefore I got what I needed. I need not have been afraid. Thank you Reviewed on: 29th March 2022

Fast

5
Fast and efficient always ready to offer online help 24/7 Reviewed on: 29th March 2022

Efficient

5
Ordered a paper copy statement in minutes with no fuss. Reviewed on: 29th March 2022

Cora is Amazing

5
Cora helps me more than going into my local branch. Reviewed on: 29th March 2022

Ok For Basic Questions

2
Cora is fine has long has yo are looking for basic information, if what you are looking for is a little spurious it becomes very frustrating very quickly. Reviewed on: 29th March 2022

very helpful

5
always there if I need help, Thankyou Cora Reviewed on: 29th March 2022

Statement

5
Clear directions and quick to response Reviewed on: 29th March 2022

Very helpful

5
Completed task without any fuss and made everything very simple Reviewed on: 29th March 2022

Great service

5
An excellent service, easy to use and does exactly what i needed to do Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs