Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Very helpful

5
Completed task without any fuss and made everything very simple Reviewed on: 29th March 2022
Alex copeland's avatar
Alex copeland

Great service

5
An excellent service, easy to use and does exactly what i needed to do Reviewed on: 29th March 2022
John Dryden's avatar
John Dryden

Good but not infallible

4
Sometimes unavailable service can be a pain . Offset by convenience Reviewed on: 29th March 2022
Paul Smith's avatar
Paul Smith

Answers my query well

5
Good answers from a robot and helpful info to understand Reviewed on: 29th March 2022
Anton Lippek's avatar
Anton Lippek

Very helpful

5
Very knowledgeable and helpful, she sorted my query straight away Reviewed on: 29th March 2022
Dave Kenning's avatar
Dave Kenning

slow but intuitive

5
slow but intuitive, got the job done Reviewed on: 29th March 2022
Corrie's avatar
Corrie

Got an answer very quickly, now I know what to do

5
They were very quick and helpful with Mt query Reviewed on: 29th March 2022
Gena Johnston's avatar
Gena Johnston

Awesome

5
Great help although it’s a robot seems real Reviewed on: 29th March 2022
clubfootjo@hotmail.com's avatar
[email protected]

Okay Experience

3
It’s a useful tool in terms of finding answers that can be find online. However, that’s about it. If you are trying to know things that are more intricate or complex, it won’t really help much. It also took a while until I realise I can ask it to connect to a human agent. Reviewed on: 29th March 2022
Chih Chang Lin's avatar
Chih Chang Lin

Great service

5
Great service easy to understand and quick to resolve you problem Reviewed on: 29th March 2022
Heather 's avatar
Heather

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill