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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Got an answer very quickly, now I know what to do

They were very quick and helpful with Mt query Reviewed on: 29th March 2022

Awesome

Great help although it’s a robot seems real Reviewed on: 29th March 2022

Okay Experience

It’s a useful tool in terms of finding answers that can be find online. However, that’s about it. If you are trying to know things that are more intricate or complex, it won’t really help much. It also took a while until I realise I can ask it to connect to a human agent. Reviewed on: 29th March 2022

Great service

Great service easy to understand and quick to resolve you problem Reviewed on: 29th March 2022

Friendly

I wouldn't go anywhere else i have in the past been with TSB and Barclays but been with Natwest for over 17 years now the people are very helpful and kind and very understanding outstanding throughout the pandemic thankyou so much Reviewed on: 29th March 2022

Great service

Prompt service and helpful. Would use it again Reviewed on: 29th March 2022

Good assistant in Cora

cora is really good at identifying the issues and providing solutions. I have never had any problems with it unlike other businesses automated systems (yes Vodafone, I am referring to you about your phone options and 'Tobi') Reviewed on: 29th March 2022

keine Beanstandungen

positiv, zufrieden. Ich kann die Institution nur positiv beurteilen Reviewed on: 29th March 2022

Excellent

Excellent automated system Covers all the questions you need and solves your problems quickly and efficiently. Reviewed on: 29th March 2022

Great app.

Never had any problems with Natwest. App great and easy to install and follow. Reviewed on: 29th March 2022

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6058)

Got an answer very quickly, now I know what to do

Awesome

Okay Experience

Great service

Friendly

Great service

Good assistant in Cora

keine Beanstandungen

Excellent

Great app.

Review NatWest Group - Cora: Digital Assistant now

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