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NatWest Group - Cora: Digital assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Good assistant in Cora

4
cora is really good at identifying the issues and providing solutions. I have never had any problems with it unlike other businesses automated systems (yes Vodafone, I am referring to you about your phone options and 'Tobi') Reviewed on: 29th March 2022

keine Beanstandungen

5
positiv, zufrieden. Ich kann die Institution nur positiv beurteilen Reviewed on: 29th March 2022

Excellent

5
Excellent automated system Covers all the questions you need and solves your problems quickly and efficiently. Reviewed on: 29th March 2022

Great app.

5
Never had any problems with Natwest. App great and easy to install and follow. Reviewed on: 29th March 2022

Cora

5
Quick and easy to use,no messing waiting on hold Reviewed on: 29th March 2022

Very helpful

5
Gets my questions answered very fast and hassle free Reviewed on: 29th March 2022

Fantastic service and so quick

5
Took seconds to get a question resolved. Reviewed on: 29th March 2022

she is really helpful when you are stuggleing for things

4
Very good and you can get ypur pount across with out hassle Reviewed on: 29th March 2022

My review with natwest is nice

5
My experience with natwest is so good. There so amazing Reviewed on: 29th March 2022

Reactivate ISA

5
Needed to reactivate my old ISA. Literally took two minutes with Cora. Did not need to speak to anyone. Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital assistant now

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