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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Cora

5
Quick and easy to use,no messing waiting on hold Reviewed on: 29th March 2022

Very helpful

5
Gets my questions answered very fast and hassle free Reviewed on: 29th March 2022

Fantastic service and so quick

5
Took seconds to get a question resolved. Reviewed on: 29th March 2022

she is really helpful when you are stuggleing for things

4
Very good and you can get ypur pount across with out hassle Reviewed on: 29th March 2022

My review with natwest is nice

5
My experience with natwest is so good. There so amazing Reviewed on: 29th March 2022

Reactivate ISA

5
Needed to reactivate my old ISA. Literally took two minutes with Cora. Did not need to speak to anyone. Reviewed on: 29th March 2022

Didn't help

1
Was told to try online chat by telephone operative. Online chat sent me back to telephone operative. Reviewed on: 29th March 2022

Dream app

5
Very intuitive programme, good pace of information and does what I need efficiently Reviewed on: 29th March 2022

SERVICE

5
i NEEDED INFORMATION AND RECEIVED THE ANSWER NEEDED VERY QUICKLY. Reviewed on: 29th March 2022

Excellent Service

5
Coral makes banking queries so simple - fabulous service! Reviewed on: 29th March 2022

Review NatWest Group - Cora: Digital assistant now

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