NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Cora's great.

Very helpful seeing that she is not real! Reviewed on: 28th March 2022

Cora-Digital Assistant

Is the best service ever i have received Reviewed on: 28th March 2022

Surprisingly good

I thought it was going to be a nightmare but the digital assistant worked. And worked well. Reviewed on: 28th March 2022

Amazing

First class,question answered within seconds. Thanks again Reviewed on: 28th March 2022

Simple to follow and easy interaction

Simple to follow and easy interaction Annual statement was not available on line so needed to make a direct request. Process was straightforward Reviewed on: 28th March 2022